Thank you for shopping at ludyjey.com. Please read this Refund Policy carefully before purchasing any of our digital products, including Notion templates, courses, or other downloadable resources (“Products”). By making a purchase, you agree to the terms below.

1. Digital Products

All products sold on ludyjey.com are digital goods delivered electronically. No physical items are shipped. Digital delivery occurs immediately after your payment is successfully processed.

2. All Sales Are Final

Because our products are digital and accessible immediately after purchase, all sales are final. We do not provide refunds or exchanges once a Product has been purchased and delivered.

3. Technical Issues

If you experience any technical issues with accessing or downloading your product, please contact us at ludy@ludyjey.com. We will assist you in troubleshooting or providing an alternative download method.

4. Duplicate Purchases

In the rare event that you accidentally purchase the same product more than once, please email ludy@ludyjey.com within 7 days of purchase with your order details. We will review the case and may issue a refund for the duplicate order at our discretion.

5. Chargebacks

If you initiate a chargeback without first contacting us to resolve an issue, we reserve the right to contest the chargeback and provide evidence of delivery and these terms.

6. Changes to This Policy

We may update or modify this Refund Policy at any time. The updated version will be posted on this page with a new effective date. Continued purchases after any changes indicates acceptance of the updated policy.

7. Contact Us

If you have questions about this Refund Policy or need assistance with a purchase, please email us at ludy@ludyjey.com.